Eligibility
Eligible delivered products may be submitted within the return window shown in the customer account. Custom, used, altered or incorrectly specified items may not be eligible.
Review process
Requests may require photographs, pickup, warehouse receipt and inspection before approval.
Resolution
Approved requests may result in replacement, refund, restocking, quarantine or disposal depending on inspection findings.
Refund destination
Online payments are refunded to the original source where supported. COD, bank-transfer and manual-payment refunds require customer-provided verified bank or UPI details.